Fast and efficient claims settlement

Effective claims management is crucial for finding quick and uncomplicated solutions in the event of an emergency.

Time is a critical factor in the event of damage. Thanks to our large network of experts, surveyors, appraisers and service providers, we can quickly assess your damage and initiate appropriate measures. Our short response times minimize the financial burden and stress for you.
Our claims management always focuses on avoiding business interruptions, limiting financial losses, not jeopardizing your insurability and preventing premium increases.

Your advantages at a glance

  • Comprehensive support from experts
    Our claims management gives you access to a wide range of specialist knowledge. Our experts from various disciplines work closely together to resolve complex claims professionally and quickly and represent your interests in the best possible way.
     
  • Rapid response capability thanks to a strong partner network
    A rapid response to a claim is crucial to minimize the impact and quickly support affected individuals or companies. We have a large network of service providers who understand your tools of the trade and are ready to help you quickly.
     
  • Personal advice and support
    Our trained claims managers can be reached at any time via all communication channels and are also available for you personally on site. We are at your side with help and advice and ensure that you feel you are in good hands in difficult situations.
  • Individual and pragmatic solutions
    We understand that every claim is unique. Our pragmatic approach enables us to find suitable and sometimes unconventional solutions - always with the aim of helping our customers.
     
  • Transparency
    Clear communication between the policyholder, insurance company, experts and service providers ensures that all relevant information is communicated quickly and accurately. Modern technologies such as claims management software and data analysis tools improve the efficiency and accuracy of claims handling and enable optimal tracking and documentation of claims.
     
  • Prevention concepts
    We rely on prevention concepts and comprehensive risk consulting to prevent losses from occurring in the first place. Because the best case is: no damage.

ecsolutions

Solutions rethought! With our ecsolutions, we offer you complete ecosystems that include more than just insurance. Here, experts with in-depth know-how advise you individually on your situation and your specific needs and provide you with comprehensive support in the form of tailor-made services and products.

Claims reporting made easy

With our online claims report, you simply submit your claim digitally and the team responsible will take care of processing it. If you use ecconnect, you can also report your claim directly in the tool.

Our services: Everything from a single source

In addition to risk consulting and risk management, our comprehensive portfolio of solutions and services also includes the purchase and brokerage of insurance policies, the development of insurance solutions and claims management.

For you at a glance

We offer a wide range of services. Get to know our industry solutions, immerse yourself in our insurance portfolio or discover our ecsolutions.

You might also be interested in

In our newsroom you will find many articles that could be of interest to your company or institution. You can also meet our teams of experts at events or attend our webinars.

Press Release
Claims Management Ecclesia Group

Christopher Krahforst will take over the management of the Ecclesia Group's claims division on January 1, 2025. The 44-year-old is moving from ERGO…

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Article ideas Digitalization Insurance Brokerage and Procurement Claims Management Ecclesia Group

Those responsible for a company's insurance matters have to process a lot of documents. It is becoming increasingly difficult to keep track of…

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Article Info Service Flood Claims Management Business & Property

Field service: rapid assistance after extreme weather damage

 

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News, Articles & Posts
Interview Info Service Flood Claims Management Ecclesia Group Business & Property

After the warning apps reported heavy rain, some regions in southern Germany were flooded. Claims representative Oliver Hirschle was on the road in…

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